Local business AI

AI customer service for stores, restaurants and local services

Your staff can't answer every message while serving customers in person. An AI assistant handles the repetitive questions — hours, menu, prices, availability, orders — and brings in a person when the situation needs one.

How it works

Trained on your business

Menu, catalog, hours, delivery zones and policies — all from information you approve.

Answers and takes requests

Questions answered instantly; orders and special requests captured with all the details.

Human backup

Complaints, unusual requests and anything sensitive go straight to your team.

What you get

  • Customers get answers at 9pm the same as at 9am.
  • Your staff serves the customers in front of them instead of the phone.
  • Bilingual by default — serve your English and Spanish speaking customers equally.
  • Every conversation logged so you see what customers actually ask.

The process

1
Collect your information
Menu or catalog, hours, zones, policies and the questions you hear every day.
2
Configure the assistant
Answers in your voice, with clear limits on what it can promise.
3
Test with your team
Your staff throws real questions at it before any customer sees it.
4
Launch and review
Go live on your channels and review conversations weekly to improve.

Honest limits

  • The assistant answers from your approved information — it doesn't improvise prices, allergens or policies.
  • It doesn't replace your point-of-sale or payment systems; it captures requests for your team to confirm.
  • Sensitive situations — complaints, refunds, health issues — always go to a human.

Frequently asked questions

Can it take orders?

It can capture order details and send them to your team for confirmation. Final confirmation and payment stay with your existing process.

What platforms does it work on?

Website chat and WhatsApp Business are the most common; we review what fits your business.

What if it gives a wrong answer?

Answers come from your approved content, and we review transcripts regularly. If something slips, we correct the source the same day.